973 B
973 B
This is how to get detailed information about the (Windows) system in order to help with diagnosing graphics issues and related crashes.
In Windows 7:
- Click on the
Start
Button. - In the Search Box type
dxdiag
and press<Enter>
. The DirectX Diagnostic Tool pop-up window should appear. - Click on
Save all Information.
- Save the information to your Desktop, keep the file name as is.
- Upload/share the file.
In Windows 8, Windows 10:
- Press the
[Windows]+[R]
keys on your keyboard to bring up the Run command. - In the
Run
command box, type indxdiag
and press<Enter>
. The DirectX Diagnostic Tool pop-up window should appear. - Click on
Save all Information.
- Save the information to your Desktop, keep the file name as is.
- Upload/share the file.
Here is an example of what the DirectX Diagnostic Tool will look like: